Web design project manager

Job description

Connective is a small, innovative team of experts with 15 years of industry experience. We prioritize continuous learning, collaboration, data-driven solutions, and taking ownership of project success. Our client-centric approach revolves around honesty, openness, and genuine care for our client’s success. Our work environment is laid-back and professional, fostering honesty, openness, and teamwork in a (very) fast-paced setting.

We are looking for a highly skilled and experienced Web Design Project Manager to join our team at Connective. As a Web Design Project Manager, you will oversee various website projects and marketing initiatives, ensuring the highest level of client satisfaction and value. This role includes hands-on management of website updates, branding, and the development of monthly marketing strategies encompassing SEO, email marketing, PPC, social media, and other channels.

This is a remote position where you will be working 38 to 40 hours on weekdays, with very
occasional weekend and overtime work.

About the job

Location: This is a fully remote role open to U.S.-based candidates only.

About the team: Connective is a full-service marketing and web design agency. We value
multi-disciplinary team members who contribute various skills beyond their primary specialty. We encourage continuous learning and personal growth through exposure to new disciplines and experiences.

Where you’ll fit in: The Project Manager role is multifaceted, including project
management, account management, and hands-on tasks across digital marketing and web design projects. You will collaborate closely with clients and team members daily, driving projects forward and ensuring they meet both timelines and budgets.

Essential duties

• Take full ownership of all facets of account management, marketing strategy, and project management to enable the team to take on more clients.
• Use Google Workspace, Asana, Toggl, and other web apps to keep projects on time, on budget, and accurately executed.
• Handle hands-on tasks across different digital marketing domains. Technical
  expertise is essential.
• Research and strategize SEO and other marketing channels.
• Assign tasks to developers and designers, reviewing their work for consistency, quality, and alignment with clients’ goals.
• Regularly host client meetings to ensure satisfaction and provide updates.
• Adjust schedules and timelines as needed to keep the team on track.
• Act as an extension of our clients’ businesses, offering branding, web design, and marketing support.
• Manage client relationships with clear communication and expectation
  management.
• Lead kickoff meetings to establish project foundations and build strong client relationships.
• Review budgets, teams, and tasks within projects, ensuring efficient resource use.
• Identify and encourage upsell opportunities with existing clients.
• Address and resolve client pain points.

What we offer

At Connective, great people are the key to achieving great things. We provide a supportive work environment with the following benefits:

• Semi-flexible start and end times.
• Medical, dental, and vision insurance.
• 401K with company match.
• Accrual-based paid time off, increasing with years of service.
• Sixteen paid holidays, including a week off between Christmas and New Year, and one floating holiday of your choice.
• Remote work.
• Yearly bonuses based on company profitability.
• Profit sharing based on company profitability.

Our work weeks typically range between 38 and 40 hours, Monday through Friday, with occasional weekends and overtime. We use a timer to track our work hours, which is crucial for client billing, setting pricing, and reviewing job profitability. This process is mandatory at Connective.

This position is not eligible for immigration sponsorship

Education, skills, and experience

• 5+ years of progressive experience in a web development role, including web
  design, branding, and marketing.
• Strong background in managing web design projects from inception to completion.
• 3+ years managing WordPress web design projects.
• Bachelor’s degree in Marketing, Graphic Design, Business, or a related field.
• Direct experience in a client-facing role.
• Hands-on experience with advanced proficiency in WordPress.
• Experience with SEO software (Google Analytics, Search Console, AHREFs, Agency Analytics), PPC campaigns, and all digital marketing channels.
• Proficiency in Google Docs and team collaboration software (Asana).
• Experience creating architecture documents (sitemaps, outlines & wireframes) and working with Figma.
• Demonstrated project management experience across several client projects.
• Experience in video, print, and brand design projects.
• Experience refining SOPs and creating new processes for more efficient project
  management.

Who we are

Mission statement: Empowering businesses to succeed through exceptional service, genuine empathy, and a deep understanding of our client’s needs. We form true partnerships, always putting our client’s success first, even if it does not directly benefit us.

Our seven core values guide everything we do:

Expertise: We are lifelong learners committed to being the best versions of ourselves in our craft. We practice consistently to stay competitive and relevant.

Client-focused: We approach client service thoughtfully and thoroughly, treating our
client’s businesses as if they were ours. We strive to understand their pain points and work together to deliver results.

Attention to detail: We pay attention to the little things when interacting with our tea and clients. We maintain a high level of integrity in all that we do.

Self-motivation: We proactively work on getting tasks done on time, and we’re not afraid to try new things or make mistakes in order to improve processes and succeed.

Responsibility: We are all adults here and take our commitments seriously. If we say we
will do something, you can count on it. We do what we say, finish what we start, and
respect others’ time. We are accountable for our actions and understand that our actions
and inactions impact the team and our clients.

Data-driven: At Connective, we use data and research to inform our decisions and avoid making assumptions. We prioritize testing and gathering evidence to ensure that our strategies and tactics are backed by sound evidence.

Kind: We have a strict policy of not tolerating negativity or unkindness in our workplace. Life is too short to spend time with those who bring us down, so we strive to maintain a positive and uplifting environment. We value humility and strive to lift up those around us.

We would love to hear from you if you are a talented and dedicated Web Design Project Manager who aligns with our values and seeks a dynamic team. Join us at Connective and make a meaningful impact in the marketing space.