Web Design Project Manager

Job Description 

Connective is a small, innovative team of experts with 12 years of industry experience. We prioritize continuous learning, collaboration, data-driven solutions, and taking ownership of project success. Our client-centric approach revolves around honesty, openness, and genuine care for our client’s success. Our work environment is laid-back and professional, fostering honesty, openness, and teamwork in a fast-paced setting.

We are looking for a highly skilled and experienced Web Design Project Manager to join our team at Connective. As a Web Design Project Manager, you will be responsible for running web design projects (large and small) by interfacing with clients and our development team. You will manage various website projects, website updates, marketing, and branding
tasks to provide our clients with the best possible results and value. This person also has the important responsibility of working with clients to grow their businesses by developing monthly marketing strategies, including Search Engine Optimization (SEO), email marketing, PPC, social media, and other various marketing solutions.

This is a remote position where you will be working 38 to 40 hours on weekdays, with very occasional weekend and overtime work.

About the Job

Location: You will be working entirely remotely with no in-person obligations. U.S.-based only.

About the Team: Connective is a full-service marketing and web design agency working across all disciplines within digital marketing. Although each team member specializes in specific fields, we value and hire multi-disciplinary team members who can contribute various skills on top of their specialty. Additionally, each team member is always willing to learn and expose themselves to new experiences and disciplines to further their continued learning and education with the company.

Our team communicates through Slack, and we emphasize one primary rule throughout our communications: don’t be a jerk. Beyond that, we create a friendly and cheerful work environment that emphasizes productivity and teamwork. Expect to frequently communicate with other team members while working through text, voice, and video chats.

Our clients represent diverse industries, including legal, education, finance, and eCommerce. As such, we require all our team members to be comfortable working with various clients and quickly grasping new industries.

Where You’ll Fit In: Due to our rapid growth and expansion of our client base, the need for us to hire a new project manager has become increasingly apparent. You will wear many hats, including project management, account management, and various hands-on tasks. Candidates should have substantial experience managing web design projects, including familiarity with the unique challenges and workflows associated with these projects. You should expect to communicate not only with clients but also with members of the team consistently throughout the day. Like the rest of our team members, you will also be striving to improve and innovate our internal processes day after day.

Essential Duties

• Takes full ownership of all facets of marketing strategy and account management and drives project management tasks forward so the team can take on more clients.
• Use Google Workspace, Asana, Toggl, and other web apps to keep projects on time, on budget, and handled correctly.
• Handle edits and work hands-on as needed across different digital marketing expertise. Technical experience is a must.
• Research and provide strategy and tactics for SEO and other marketing channels
• Assign tasks to developers and designers and review their outputs to ensure
  consistency, quality, and accuracy to clients’ desires and goals.
• Host meetings with clients regularly to ensure customer satisfaction and present updates
• Maintain and change schedules and timelines to keep team members on track.
• Position yourself as an extension of our client’s business and a resource for any branding, web design, and marketing help we can provide
• Communicate, maintain expectations, and build relationships with clients.
• Attend kickoff meetings to establish expectations and build a solid foundation for continued relationships.
• Review hourly budgets and the jobs, teams, and tasks within them
• Encourage upsells with continued clients when the opportunity arises
• Field and fulfill client requests as necessary.
• Help find solutions for client pain points.

What We Offer

At Connective, great people are the key to achieving great things. We are building a team of talented, intelligent, and compassionate individuals dedicated to making a positive impact through their work. In return, we provide a supportive work environment with the following benefits:

• Semi-flexible start and end times.
• Medical, dental, and vision insurance.
• 401K with company match.
• Accrual-based paid time off starting at 0.055 hours earned per hour, increasing to 0.075 after four years of service (accrual only during hours worked).
• Sixteen paid holidays, including a week off between Christmas and New Year, and one floating holiday of your choice.
• Remote work.
• Yearly bonuses based on company profitability (we have consistently met this
  target).
• Profit sharing based on company profitability.

Our work weeks typically range between 38 and 40 hours, Monday through Friday, with occasional weekends and overtime. We use a timer to track our work hours, which is crucial for client billing, setting pricing, and reviewing job profitability. This may be an unfamiliar process for some candidates, but it is mandatory at Connective.

This position is not eligible for immigration sponsorship

Education, Skills, and Experience

• 5+ years of progressive experience in a web development role, working on web design projects, branding, and marketing
• Candidates should have a strong background in managing web design projects from inception to completion
• 3+ years managing the creation of WordPress web design projects
• Bachelor’s degree in Marketing, Graphic Design, Business, or a related field
• Direct experience in a client-facing role
• Hands-on experience with advanced proficiency in WordPress
• Demonstrated experience with SEO software (Google Analytics, Search Console, AHREFs, Agency Analytics), PPC campaigns, and all digital marketing channels
• Highly proficient in Google Docs, team collaboration software (Asana), and Gantt software
• Experience and exposure to creating architecture documents (sitemaps, outlines & wireframes) and Adobe XD
• Demonstrated experience with project management of several client projects
• Experience in video, print, and brand design projects
• Demonstrated experience refining SOPs and creating new internal processes for more efficient project management modifications

Who We Are

Mission Statement: Empowering businesses to succeed through exceptional service, genuine empathy, and a deep understanding of our client’s needs. We form true partnerships, always putting our client’s success first, even if it does not directly benefit us.

Our seven core values guide everything we do:

Expertise: We are lifelong learners committed to being the best versions of ourselves in our craft. We practice consistently to stay competitive and relevant.

Client-focused: We approach client service thoughtfully and thoroughly, treating our client’s businesses as if they were ours. We strive to understand their pain points and work together to deliver results.

Attention to detail: We pay attention to the little things when interacting with our team and clients. We maintain a high level of integrity in all that we do.

Self-motivation: We proactively work on getting tasks done on time, and we’re not afraid to try new things or make mistakes in order to improve processes and succeed.

Responsibility: We are all adults here and take our commitments seriously. If we say we will do something, you can count on it. We do what we say, finish what we start, and respect others’ time. We are accountable for our actions and understand that our actions and inactions impact the team and our clients.

Data-driven: At Connective, we use data and research to inform our decisions and avoid making assumptions. We prioritize testing and gathering evidence to ensure that our strategies and tactics are backed by sound evidence.

Kind: We have a strict policy of not tolerating negativity or unkindness in our workplace. Life is too short to spend time with those who bring us down, so we strive to maintain a positive and uplifting environment. We value humility and strive to lift up those around us.

We would love to hear from you if you are a talented and dedicated Web Design Project Manager who aligns with our values and seeks a dynamic team. Join us at Connective and make a meaningful impact in the marketing space.