Marketing Associate

Connective is a tight-knit team of experts with decades of combined experience. We value continuous learning, collaboration, and data-driven solutions, with a strong focus on taking ownership of individual results. Our client-centric approach is built on honesty, openness, and genuine care for client success. Our laid-back yet professional work environment encourages teamwork and transparency in a fast-paced setting.

We are seeking a versatile and detail-oriented Marketing Associate to provide administrative and operational support across all departments. This role is an excellent opportunity to gain exposure to various aspects of agency operations, including web design, marketing, and project management. The ideal candidate will be eager to learn, highly organized, and capable of juggling diverse tasks.

This is a remote position where you will be working 38 to 40 hours on weekdays, with very occasional weekend and overtime work.

About the Job

Location: This is a fully remote role open to U.S.-based candidates only.

About the Team: Connective is a full-service marketing and web design agency. We value multi-disciplinary team members who contribute various skills beyond their primary specialty. We encourage continuous learning and personal growth through exposure to new disciplines and experiences.

Where You’ll Fit In: As a Marketing Associate, you will assist project managers, account managers, and marketing managers with various administrative and operational tasks. You will handle a range of responsibilities, including setting up tickets in Asana, performing quality assurance checks, managing our ticketing system, and performing basic website updates. Additionally, you will support upper management with administrative duties and assist with data entry and phone inquiries. This role offers substantial learning opportunities for individuals interested in growing their career in a fast-paced agency environment.

Essential Duties

• Provide administrative support to project managers, account managers, marketing managers, and upper management.
• Set up and manage tickets in Asana to streamline workflows.
• Conduct quality assurance checks for web design projects and marketing tasks.
• Perform basic website updates and ensure accuracy.
• Manage and maintain the client ticketing system, ensuring timely responses and resolutions.
• Handle data entry tasks and maintain organized records.
• Answer phones and assist with client inquiries professionally and efficiently.
• Assist with miscellaneous administrative and operational tasks as needed.

What We Offer

At Connective, great people are the key to achieving great things. We provide a supportive work environment with the following benefits:

• Semi-flexible start and end times.
• Medical, dental, and vision insurance.
• 401K with company match.
• Accrual-based paid time off, increasing with years of service.
• Sixteen paid holidays, including a week off between Christmas and New Year, and one floating holiday of your choice.
• Remote work.
• Yearly bonuses based on company profitability.
• Profit sharing based on company profitability.

Our work weeks typically range between 38 and 40 hours, Monday through Friday, with occasional weekends and overtime. We use a timer to track our work hours, which is crucial for client billing, setting pricing, and reviewing job profitability. This process is mandatory at Connective.

This position is not eligible for immigration sponsorship.

Education, Skills, and Experience

Required:

• Bachelor’s degree in Marketing, Business, Communications, or a related field.
• Strong organizational and multitasking skills.
• Familiarity with project management tools like Asana.
• Excellent communication skills for interacting with team members and clients.
• Basic knowledge of website content management systems (e.g., WordPress).
• Previous experience in an administrative or support role in a marketing or creative agency.
• Experience with data entry and ticketing systems.
• Eagerness to learn and grow in a fast-paced agency environment.
• Basic understanding of quality assurance processes for digital projects.

Who We Are

Mission Statement: Empowering businesses to succeed through exceptional service, genuine empathy, and a deep understanding of our client’s needs. We form true partnerships, always putting our client’s success first, even if it does not directly benefit us.

Core Values:

1. Highly-skilled experts: We’re the go-to pros, always sharpening our skills to stay ahead.
2. Client-focused service: Our client’s success is our mission. We’re all in, always.
3. Detail-oriented: The little things? Yeah, they matter to us—big time.
4. Self-motivated: We’re the type who gets things done, without needing a push.
5. Follow-through: We say what we’ll do, and then we do it. Simple as that.
6. Data-driven: Decisions backed by data, because guesswork isn’t our style.
7. Kind: No jerks allowed—just a team that’s positive, humble, and ready to lift others up.

We would love to hear from you if you are a talented and dedicated Marketing Associate who aligns with our values and seeks a dynamic team. Join us at Connective and make a meaningful impact in the marketing space.